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Report template and informations

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  • Report template and informations

    If you want create a successful report please make sure to include:

    Mode: (The game mode you are playing)

    Map: (Map Name where you saw the player)

    Time/Date: (Time and date when it happen, in CET or add timezone)

    Player name: (IGN of player you are reporting)

    Details: (Anything you can write to better explain the situation or evidence you submitted)

    (Link to in-game taken screenshots with timestamp)

    Video: (Link to video)

    My IGN: (Your in-game name)

    Common Title Prefixes:

    [Account Selling]
    • When a player tries to sell their account through any in-game messengers.
    • When a player tries to sell anything else other than their account, such as Items or GCoin Currency / Codes.
    [Name Abuse]
    • When a player's name is inappropriate or contains characters you aren't allow to use when naming your character.
    • Exception of "!" during the merge of NA and EU, NA players with the same name as EU players will have a "!" in front of their names.
    • This can also be a form of harassment.
    [Clan Name Abuse]
    • When a clan's name is inappropriate or contains characters you aren't allow to use when naming your clan.
    • This can also be a form of harassment.
    [Power leveling]
    • When a player is exploiting some form of system to gain more EXP / GP / etc. . . easily, that players can't do so normally.
    • When a player exploits a glitch or bug to have an advantage in the exploited spot for their overall gameplay.
    • (See Important Information #8)
    • When a player uses some form of hacks such as aimbot, flying, rapid fire, infinite health / ammo, etc. . .
    • When a player repeatedly harasses you with insults / profanity / etc. . .
    • (See Important Information #9)
    [Unfair Play]
    • Ongoing intentional team killing.
    • (See Important Information #10)
    • When a player tries to scam you to get or got your ID and Password; Offering Free GCoin / Hacks, etc. . .
    • When a player types in words / characters in rapid succession; can be links also.
    • When a player breaks anything else that is not listed above but is listed in the Terms of Service.

    Auto-Report Generator(s) & Media Uploads:

    A very useful report generator:
    Courtesy of CTEoloAH who made this report generator, thank you!
    Note: Please be aware that this generator doesn't catch all Player IGN's yet.

    Screenshots can be uploaded at:
    Please be sure to use the Direct Image URL in your reports.

    Videos can be uploaded at:

    Important Information:
    1. The above format is the ideal method of submitting reports to VALOFE and your reports must contain everything listed in the format.
    2. The report MUST contain a Screenshot AND Video in high quality or is clear, where the IGN and the player in question is seen clearly.
      • Please use the screenshots taken in-game by Combat Arms, as this will have a timestamp, etc.
      • Videos longer than 1 minute please specify at what time something relevant is happening.
    3. The reporter should be able to add comments on updated information or evidence.
      • Please do not bump your report or add pointless comments as this will reduce your credibility.
    4. Reports that do not follow the above format or lack information/details may be closed.
      • You may be asked to create another report following the format above.
    5. You can add other reports of User Abusers in the same room in your report, or provide a separate report but be sure to follow the format.
    6. Reports that are closed, moved, or appear to be missing means that it's been looked at.
      • ​​​​​​​You may receive a Private Message with more information about your report.
    7. Reports on offending text will require a translation.
      • A link to the translation would be greatly appreciated.
      • Do not provide a false translation, as this will decrease your credibility and trust and there may be consequences for your actions.
    8. Regarding Exploiting Reports
      • Please report such exploit only, when the exploiting player has an advantage of this spot. In this case is a single screenshot not valid enough, include a record to the report showing the player in the glitch and having the advantage of it.
    9. Regarding Harassment Reports
      • For any report that has to do with harassment or profanity. . .
        If reports refer to only a simple profanity or an isolated incident of harassment, we do not take any action on these.
        We recommend using the in-game Block Function and Profanity Filter.
        However if you are facing extreme abuse or have repeated attacks or anything that cannot be solved by using the in-game Block Function / Profanity Filter.
        Then in these scenarios; you could submit a report and give a detailed explanation on the history of abuse you are receiving.
    10. Regarding Unfair Play / Team killing
      • Video Evidence needed of the player in question team killing. The player in question must have a sufficient amount of kills they team killed.
      • Three Strike System. If the offending player team kills on 3 separate occasions and are reported, actions will be taken.
      • We also do not take action on "kick abuse" being kicked for no reason. . .
    11. Please continue on below to read on "What not to do when creating your report."

    What not to do when creating your report:
    1. Titles
      • Should only be 2 words, the [Prefix] and the name of the reported player, nothing else.
    2. Screenshots and Video
      • No Screenshots or Video in the report itself, only links to them.
    3. Text Color and CAPS
      • No changing text color, and having the report in all CAPS.
    4. Comments and Details on the reported player's other accounts / clan / friends / etc.
      • You don't have proof of this, don't mention it, as this will reduce your credibility.
    5. Harassment
      • Don't make a report just to harass or try to get a player banned for revenge. . .
      • This also includes fake / false reports.
    6. Reports with the same evidence
      • See above regarding power levelers.
      • Each report should contain different evidence on the player you are reporting.
    7. Questions
      • Don't ask questions on how we deal with reports.
      • This includes: When we read reports and Actions Taken, etc . . .
    8. Non-Reports
      • This subsection is for User Abuse Reports only!
      • Topics that have nothing to do with reports will be closed / deleted.

    If you have any questions or concerns about the information listed in this topic, please ask a Moderator for assistance.
    Thank you very much for taking the time to read this topic.
    And thank you for creating these reports to make Combat Arms a more fair game where everyone can enjoy it!
    Last edited by Wariel; 03-19-2018, 02:39 AM. Reason: Update
    Official Staff & Moderators: CA: the Classic & CA: Reloaded & CA Brasil
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