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Greetings, Dekarons!
These past few days have been difficult for everyone in the community as the servers have sometimes been unpredictable and caused several shutdowns and disconnections from everyone that is online during said occurrences. We sincerely apologize for the inconveniences these issues has caused everyone and we are pouring all available resource to address and fix the issues.
To show our commitment to our community on making things right, we’ll be handing out a compensation package that will be sent daily to each accounts’ Cash Inventory upon login. The distribution of the daily compensation package is scheduled to start after the maintenance on May 24, 2021, up to June 6, 2021.
Here are the contents of the daily compensation package:
(All compensation items are scheduled to expire on July 2, 2021)
Additionally, we will be giving out more compensation benefits, in the form of events and packages for everyone that stood by with us during these trying times.
It might take a while up until the issue would be completely solved. We ask everyone in the Dekaron community to bear with us as we push forward in completely fixing the issue.
We’d like to ask for the assistance of the community to report to us any observable circumstance right before being disconnected from the game. Please contact us via ticket on the VFUN 1:1 Inquiry and share the details as a bug report.
Rest assured that we are doing our utmost to quickly resolve the issue and continue forward on providing the community a better gaming experience.