Greetings Riders,

We're very sorry for the inconvenience the issues were causing, as we may know there's a reoccurring error which is the one that starts with 6xx usually an error that dictates missing/invalid file,
We are gathering much information for this issue it will be best to have your screenshots for this.

Click on the link below and give us a screenshot of the stated page:

Step 1: Go to the link
Step 2: Click "Start Now"
Step 3: Wait for it to finish
Step 4: Take a screenshot
Step 5: Send a Ticket with the screenshot and the following details: VALOFE ID, VFUN email, Nexon email, Steam email (if applicable), Character name and lastly Server

Q: Is the link safe?
A: Yes! We guarantee it

Q: Why do we need to do this?
A: Its added information for our developers for them to have a faster investigation regarding the issues

Q: Do I need to do this even if my VFUN launcher works fine?
A: You may if you wish to, but this is more directed on the ones having the 6xx issue/error

You may also contact the GMs/CM in discord (Please do add them first for them to be able to reply):
  • GM Phoebe#0803
  • ZeroTwo#0761
  • Isongaming#7708
For more info dont hesitate to contact our support site here: