Transfer, launch and login problem via client and steam

[KSCH95]

Hey Legends,

just a few days ago I successfully transferred my Webzen account to Valofe. I tried to launch the game via the original valofe client downloaded straight from the website, but when I try, the client again takes me to the Valofe website.
So I tried another way to play - Steam. Again, I downloaded everything successfully and even started the game! Great, I thought... but when the server selection screen appears, my characters are missing and I can start the game from the beginning, creating a new character. Of course, I don't want to do this, I only want to play my characters from the time of webzen.

Support section? Anyone anything?

[shtolly]

THEY ARE NO ANSWERING TO ANYONE ..
I THINK THIS GAME WIIL BE CLOSED VERY SOON

[sasho_ve_mail_bg]

I have got same problem. Follow all steps to transfer. When i login in to the game my old charterrs are not there and i have start from the scratch again.
If you wanna run the game you need to use Internet explorer login to your account and then run it from there. Sooo buggy thing i think i will wait a bit...