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cant start game

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  • cant start game

    when I click game start it doesn't load it closes

    ive even added the game to exclusions list on av

    also tried with antivirus defender turned off
    Last edited by harwoodshane; 02-11-2018, 12:34 PM.

  • #2
    Faulting Application Path: C:\VALOFEEU\CA_Classic\Engine.exe

    Problem signature
    Problem Event Name: BEX

    Application Name: Engine.exe

    Application Version:

    Application Timestamp: 5a7d217b

    Fault Module Name: ntdll.dll

    Fault Module Version: 10.0.17093.1000

    Fault Module Timestamp: 32b99978

    Exception Offset: 0006292a

    Exception Code: c0000409

    Exception Data: 00000002

    OS Version: 10.0.17093.

    Locale ID: 2057

    Additional Information 1: e7df

    Additional Information 2: e7dfa46d43668b045ab6871f8771d1e0

    Additional Information 3: 9359

    Additional Information 4: 9359c2b30939b458f29120cc0ed62c1d


    • #3
      As I see this is event name "Bex", by searching the Internet I can see that many online games experience that problem, further more "ntdll.dll" is at fault and that is Windows, first step would be to turn off all other active programs and try to start the game, if that doesn't work, try to search "Bex error" and follow guides on various forums.


      • #4
        I have this issue with my home and office PC. Please help with this mater. It just started yesterday.
        Attached Files


        • kilimany
          kilimany commented
          Editing a comment
          before you start the game in any room get rid of the med kit or first aid kit .. it worked for me .. when i say get rid i mean .. replace it for another item in your backpack ... .. and wait until Valofe clears this error ...

      • #5
        I have the same problem from the same time and cannot fix it (also Valofe didnt answer me).

        Unfortunately today patching of CA Classic fall down as well :-(
        Attached Files
        Last edited by CzDeadMan; 04-17-2018, 10:42 AM.


        • kilimany
          kilimany commented
          Editing a comment
          Again med kit or first aid kit ...

      • #6
        It works, thanks a lot dude! ;-)