help

[colea4ever75]

I did transfer from my arms to arm arms and -uJoolRich_ my email and [removed] but I can not log in. please help me? reset my valofe email

[Malinalli]

Where you can't log in? Into the game? YOu can clearly get into the forum... isn't the same acc?

[shinoasada]

Try discord or technical support thread not bug reports.

[colea4ever75]

I made a mistake I first created the character and then I did the transfer you can reset my email [removed] the character we fight and -uJoolRich_

[Wariel]

Hello colea4ever75

I understand you have accidentally created a new character before the transfer was complete.
Please fill out this data form here: https://goo.gl/forms/LzumHEFw8FW3iCY33

Check out this thread hear for some more information:
Update: Issues Regarding E-Mail Verification, Character Creation, & [Error Code: 386]
[removed] [General Discussion, Sticky Thread]