I created a new account, but my old account entered the game gives such an error

[asdasdas]

I created a new account, but my old account entered the game gives such an error
HELP ME PLASE [the lobby is currently busy, please try again]

[Wariel]

Hello asdasdas

I'd like some information regarding this issue.
For example do you remember your KDR?
Because there is the possibility that your KDR has surpassed the KDR Restriction to join the servers.

[asdasdas]

only everyone in a game afk so I got the KDR reset kdrama pretty high

[asdasdas]

if you want proof, there's video and photo.

[zAspro]

Wariel if it is his account, dont reset it. hes a g1'er

[asdasdas]

• Wariel only everyone in a game afk so I got the KDR reset kdrama pretty high

[asdasdas]

• • if you want proof, there's video and photo.

[Wariel]

This issue has been reported.
Additionally if you are able to send me a video or screenshot via Private Message, that would help!
Thank you!

[Wariel]

Moved to Technical Issues