Here is a list of known issues that are currently observed on Dekaron. We'll be updating this list regularly as each one is addressed.
Game Update / Installation:
Migration:
Login:
In-game:
If you are experiencing issues other than those listed, please contact support here.
Game Update / Installation:
- Dekaron desktop launcher opens wrong website.
Migration:
- Error: No Dekaron characters found on this Papaya Play account
- Issue resolved, accounts getting this error can now migrate. If you still see this error, please contact support.
Login:
- GameGuard Error 1015 or 1013
- Note: Restart PC and try to launch Dekaron again or reinstall Dekaron (make sure to delete all old files before reinstalling)
- Error Message: 600|95 or 600|93
- Note: Logout of VFUN website and login again before launching the game.
- Duplicate login Notice
- Note: Try logging in again after 5 minutes instead of 2 minutes.
- Full Server Notice
- Note: This error appears when more than 10 Dekaron accounts are connected on the same IP. (Yes, multi-clienting is allowed. Just launch each account via the Dekaron website.)
- Unable to switch servers at character selection.
- "Server Disconnect" at server selection screen
- Workaround:
- 1. Close current Dekaron game client.
- 2. Refresh browser where you have VFUN logged in.
- 3. Click on "Game Start" to launch Dekaron within 5 minutes of getting the error message.
- Note: This works for most people after the 2nd attempt, but some need more tries before the game manages to login.
- Workaround:
- "Server Disconnect" error when changing channels
- Workaround:
- 1. Click on OK to close the "Server Disconnect" pop-up.
- 2. Wait for the "Response time exceeded" message to appear and you will go back to character selection.
- 3. Select the channel you want and enter the game.
- Workaround:
In-game:
- Error Message: "Your character level is too high to enter"
- High Latency
- Missing Migration rewards
- Note: Contact support.
If you are experiencing issues other than those listed, please contact support here.