Migration Issue

[valofe_admin]

Greetings Riders,

The fix for the migration issue is still in progress and we wanted you to help us to make it faster.
Please send a ticket to VALOFE support or DM the GMs in the discord for the information needed below:

Character names:
Server:
VALOFE ID:
VALOFE Email:
Nexon Email:
Other Email:
Issue:

---

Example:

Character names: GM Phoebe Radan, GM Phoebe Baellas. GM Phoebe Teleo
Server: Radan, Baellas, Teleo
VALOFE ID: Phoebe21
VALOFE Email: Phoebe21@gmail.com
Nexon Email: Phoebe21@gmail.com
Other Email:Phoebe_21@yahoo.com
Issue:

• Patch Error 602/612
• Loss of characters
• deleted migrated account
• logging in to another account
• Migrated to wrong account
• and other issues that you can list here

The information that you will give/provide to us will be helpful in our investigation to fix the issue.

Below are the links for the support ticket and Discord:

• VALOFE Support
• Discord
  • GM Phoebe#0803
  • ZeroTwo#0761
  • Isongaming#7708

Thank you for cooperating with us, rest assured that all of the issues will get fix ~

- ICARUS Team