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  • Migration Issue

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    Greetings Riders,

    The fix for the migration issue is still in progress and we wanted you to help us to make it faster.
    Please send a ticket to VALOFE support or DM the GMs in the discord for the information needed below:

    Character names:
    Server:
    VALOFE ID:
    VALOFE Email:
    Nexon Email:
    Other Email:
    Issue:

    Example:

    Character names: GM Phoebe Radan, GM Phoebe Baellas. GM Phoebe Teleo
    Server: Radan, Baellas, Teleo
    VALOFE ID: Phoebe21
    VALOFE Email: Phoebe21@gmail.com
    Nexon Email: Phoebe21@gmail.com
    Other Email:Phoebe_21@yahoo.com
    Issue:
    • Patch Error 602/612
    • Loss of characters
    • deleted migrated account
    • logging in to another account
    • Migrated to wrong account
    • and other issues that you can list here



    The information that you will give/provide to us will be helpful in our investigation to fix the issue.

    Below are the links for the support ticket and Discord:
    Thank you for cooperating with us, rest assured that all of the issues will get fix ~

    - ICARUS Team

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