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  • DxDiag Report

    Greetings Riders,

    If you are having issues launching the game, please provide the following information so we may investigate.
    - What did you see when you tried to launch the game?
    - Could you provide a video/screenshot of your issue via YouTube? (This will help us investigate your issue.)

    Provide a dxdiag to Customer Support here Support

    To run a DxDiag report follow the steps below:
    - In Windows, select Start and enter dxdiag into the search box on the taskbar. Select dxdiag from the results.
    - Click on, "Run".
    - In the pop-up window enter DxDiag and hit ok.
    - The DirectX Diagnostic Tool pop-up window should appear.
    - Click on, "Save all information".
    - Save As" window should be present.
    - Click on, "Save" (The file should be saved to your desktop as DxDiag.txt)
    - Exit the DirectX Diagnostic Tool.

    The following steps apply for windows 7 and 10:
    - In Windows, select Start and enter dxdiag into the search box on the taskbar. Select dxdiag from the results.

    In the tool, select Save All Information for an easily shared format.
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